You have to go to "Preferences" in the "Edit" menu and choose the "editing" icon on the left side of the window preferences and cancel the selection "Use smart quotes" . Press the button "Save Preferences" and after that, the "OK" button.
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2.After installing NisusWriter upgrade, NisusWriter is not opening Nisus files from previous versions.

You have to rebuild your desktop in order to be able to open automatically (double click on the file) Nisus old files. Restart your computer while pressing simultaneously on Command(apple) and Option (on his left) till you'll get the message "do you want to rebuild the deskstop", and press the OK button.
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3.After installing NisusWriter 5.03, NisusWriter is not saving the preferences I've choosen.

You have to Upgrade to the new version NisusWriter 6
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4.After installing NisusWriter, the screen is "freezing" while opening NisusWriter.

I'ts recommended to install the program without any active extensions.Let open the "Extensions Manager " in your "Control Panels" from your Apple Menu and choose "all off" from the "selected set" po-up menu, and check back the "Apple CD Rom" if you are installing NisusWriter from a CD Rom.
Let put away into the trash the old NisusWriter Folder and the NisusWriter Preferences from the "Preferences" folder in your "System" folder .
Restart your computer and re-install the NisusWriter.
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5.After installing NisusWriter and the hebrew menus, the NisusWriter menus do no appear in hebrew.

You have to check if you have the 2 items:"Nisus Alternate Language" & "Nisus Hebrew Floating Tool Bar" in the "Tools" Folder from the "NisusWriter Tools" Folder into the NisusWriter Folder.
You may install these items from the "Hebrew Menus" diskette given with your purchase of NisusWriter.
Hebrew Menus are for NisusWriter versions:5.03,5.04, 5.1, 5.11 (For version 5.13 or 6 ,there are no hebrew menus).
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6.SAM Antivirus 4.5 Conflict

If you experience conflicts with Nisus Writer and SAM 4.5, Symantec has developed a 4.5.1 patch that fixes the problem in SAM that causes it to crash Nisus Writer.
Symantec has announced a new version: Symantec Antivirus 5
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7.Global Fax 2.08 Software Conflict
If you experience conflicts with Nisus Writer and Global Fax 2.08 Software, you must update your version to Global Fax 2.5 Software or later.
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8.ERROR TYPE 11 DIFFICULTIES

Nisus Technical Support has received a number of complaints from people who purchase Nisus Writer 4.1.X & 5.X and use it on their PowerMac's. This is how they get the error.

They successfully install the application on their PowerMac
They double click the application icon
They get an error type 11 before they get a chance to register the application for the first time.

Suggested Fixes

Remove Speech Manager from the Extensions folder (this is the most common solution).
Be sure you have ObjectSupportLib in the Extensions folder.
If there isn't, you should be able to get it from a clean install/re-install of the Apple system software for the Power Macintosh, or you can get on our FTP/Web sites. It is located with the Nisus Writer U.S. Updates.
Remove QuickTime Power Plug
Remove WorldScript Power Adapter

Some Explanation

Error Type 11 seems to occur on some Power Macs, but the conflict varies from model to model. This makes it difficult to track. We have noticed reports of error 11 problems when browsing other companies' software fora as well. It seems that the conflicts are not necessarily with the same extensions as with Nisus Writer, however.

In the Extensions folder, check to see if you have "QuickTime" installed. If you do, you MUST also have an extension called "QuickTime PowerPlug" installed in your Extensions folder. If that isn't there, disable QuickTime until you get it. It comes with the Power Macintosh system software. Also make sure that you only have one QuickTime extension. For example, if you have an extension called "QuickTime" and another called "QuickTime 2.0" you will probably have a conflict. One should be disabled, although we're not certain which one. You should be able to determine that through testing. (I would probably keep the newer one on first and then try the older one if that doesn't work.)

If all of these things are set up correctly, check to see if "Speech Manager" is installed. If it is, then disable it using "Extensions Manager," restart and try using Nisus Writer.

If you still have the Error type 11, use the Extensions Manager to turn off "ColorSync" (if it is installed), restart and try Nisus Writer again. We have found that on only one computer, ColorSync and QuickTime with QuickTime PowerPlug conflict to cause the Error type 11 in Nisus Writer. When each were on separately, ColorSync without QuickTime/QuickTime PowerPlug, and QuickTime/QuickTime PowerPlug without ColorSync, the Error type 11 went away. This has not happened on any other computer that we know of (even of the same model), but we don't always get the final feedback when a person resolves a conflict.
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9.I have an LC 475 computer and Nisus Writer crashes trying to open a table from "Insert" menu.

You have to install FPU software and/or replace the "Table Tool" from the "Tools" Folder with a previous "Table Tool". Contact us
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10.Nisus Writer crashes trying to copy some item from the scratchbook (clipboard) to a Nisus file.
Let check if you have an Epson printer driver version 5.04A for Stylus Color 700/750/800 in your Extensions Folder. Let desable it and replace it by an older one or by a new driver you can get from your vendors or from the Epson site.
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11.Nisus Writer crashes trying to open a file from Microsoft Word 6,7, 2000 or 2001.
Nisus Writer cannot open files from Microsoft Word 6,7, 2000 or 2001, you must use Ksharim 5 in order to open hebrew-english files from Microsoft Word 6,7, 2000 or 2001.

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12.Using Extensions Manager or Conflict Catcher to track down extension problems.

Nisus Writer doesn't require any extensions on startup. If you are using "Extensions Manager" or "Conflict Catcher" you can choose "All Off" from the pop-up menu and restart the computer.

Extensions Manager Using Extensions Manager, you can select system extensions only (Sets pull down menu) and restart your machine. The addition of half of the extensions will start to narrow them down. You need to restart your machine if you change the extension sets in Extensions Manager, so after the restart, If Nisus runs correctly you know that the extensions that are on are not causing the problems. Turn on half of the remaining half, restart and re-launch Nisus Writer. If it crashes, then you know that the offending extension is one that you just turned on.

Conflict Catcher If you are using "Conflict Catcher," there are extra things that are listed that don't get listed in Extensions Manager. With Nisus Writer 4.1.x on a Power Macintosh, there is one item, a Shared Library, that must be loaded when starting up. It is called "ObjectSupportLib" (stored in the Extensions folder but not an extension). This item is listed in Conflict Catcher. Also on a Power macintosh with Nisus Writer 4.1.x, if "QuickTime" is turned on, then "QuickTime PowerPlug" must also be turned on. On some Power Macintoshes, "Speech Manager" conflicts with Nisus Writer 4.1.x.

If you use WorldScript (right-to-left) languages like Hebrew or Arabic, and do not want to turn off the languages, you can use Extensions Manager to turn "All Off" and then turn "WorldScript I" back on. That is the only item listed that is required for the right-to-left languages.
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13.Opening Rav Ktav (AllScript) and WordWrite files with Nisus Writer.
The Rav-Ktav filter bundled with Nisus Writer do not support all Rav-Ktav version ,If your version of Rav Ktav (AllScript)is too old for the translator to recognize, you have the solution to purchase the Ksharim 5 program converter.

In order to convert Rav Ktav (AllScript) from Nisus Writer supporting RavKtav, you have to choose the "Open" menu from NisusWriter and select RavKtav from the "Show available" pop-up menu.
Select the Rav-Ktav file you want to translate and "open" it .

The way to open WordWrite files is to purchase the Ksharim 5. converter wich allows you to translate WordWrite files (versions 1,2,3) to Nisus Writer format or to PC format.

Keep in mind that you may not see Hebrew when you first read those newly saved
files into Nisus (when saved to Word or RTF). You can force the script of selected
text to change by pressing the Shift key while choosing the font of another script.
This means if you see Roman gibberish/boxes instead of Hebrew, select that text,
press the Shift key, and choose a Hebrew font while the Shift key is pressed.
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14.How to use My Michal Hebrew Speller with Nisus

First, install the Michal 2/3 application and open it after the registration anf a first check, let close Michal.
Second, open NisusWriter:
    1.Choose Edit Word Services from the Editing Tools submenu of Tools menu.
    2.In the dialog that appears, click the "Add" button and find the application Michal in its
      folder. (The dialog only lists disks/folders and applications.)
    3.Select the Michal application and click Open.
    4.Cick OK.
Third, open a NisusWriter file, choose Editing Tools submenu of Tools menu and select Michal 2/3 submenu. (You may give a shortcut to Michal 2 submenu -Go to "Preferences" from "Edit" menu and select the "shortcuts" icon.)
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15.I have an I-Mac or I-Book with Michal 2 or 3 wich is not working or getting an error message

Let check first, you may have installed Michal properly by opening Nisus Writer and going to the "Tools" menu.
Let choose "Editing tools" sub-menu and after, the "Michal 2" or "Michal 3" sub-menu.

If your Michal is still not working, you have to delete the Michal Preferences folder from your Preferences folder (into your system folder). After throwing away the Michal Preferences folder, let launch again Michal 3 wich will might work properly.

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