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1)   General Description

2)   Features

3)   Multi-Platform Compatibility

4)   Administration and Security

5)   Enterprise Application Integration

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Timbuktu Pro Enterprise Resource Center

 

 

 

 

Exclusively for the Timbuktu Pro enterprise customer, Netopia has designed a technical support program based on the specific needs of the professional IT organization. The web-based Timbuktu Pro Enterprise Resource Center provides 24-hour access to the latest Timbuktu Pro software, technical notes, integration notes, software patches, documentation, and breaking news.

Additionally, Timbuktu Pro Enterprise administrators may select reporting options whereby Netopia will provide email reports on activity and technical support issues taking place from any location within the administrator's organization. This provides a unique way to understand how deployment and migration exercises are tracking throughout the enterprise regardless of location or time zone.

Real-Time Technical Support

 

Priority Status is guaranteed for support of our Enterprise customers. Our Timbuktu Pro specialists are specifically trained to address the needs and technical issues of the enterprise environment. Should the need arise for technical assistance from one of our Timbuktu Pro specialists, Timbuktu Pro remote control is utilized when at all possible to aid our technicians in trouble shooting, diagnosis, and immediate problem resolution.

7)   System Requirements

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